Job Openings

Current job openings:

(1) Program Manager


Title:                               Program Manager - Housing and Employment Services

Part/Full Time:               Full Time – 40hrs/week

Hourly/Salary:                Hourly

Reports to:                     Director

Supervisory role:           Yes

Applicants Encouraged: BIPOC – Black, Indigenous, People of Color




General Summary

Programming is the culmination of services that our organization provides to the community.  This includes, but is not limited to, volunteer engagement and management, peer support groups, peer coaching, resource connections, supported employment, supportive housing, special events, community assistance programs, community outreach, and collaboration with community partners.  The role of the Program Manager is to assess, create, manage, and develop ongoing programming as it pertains to the direction of our organization in serving the needs of the community. 

Primary Responsibilities

  • Recruit, train, supervise and mentor Peer Services Specialists (PSS). Identify annual goals and ensure direct reports can meet those goals.

  • Ensure appropriate staffing levels are maintained during peak agency hours.  [JW1] 

  • Build relationships with staff, members, and community stakeholders to provide services that best serve the needs of our members.

  • Problem solve issues and conflicts as they arise that are beyond the scope of the PSS role.

  • Actively address people and issues that conflict with Peer Olympia policies or create an unsafe environment for people to come together.  This includes mediation of personal conflicts among our members to full resolution and involving the Director [JW2] when necessary to determine the need for temporary or permanent expulsion of problematic people.

  • Maintain open communication and effective working relationships with fellow staff members based on mutual respect, reasonable and timely expectations that promote a positive working environment.  

  • Oversee/implement through your direct reports all training provided by Peer Olympia specific to the services(s) assigned to you.

  • Respond to all phone calls and emails within 1 business day.[JW3] 

  • Work with your direct reports and other staff in the planning and logistics for all service-specific events.

  • Act as a representative on behalf of Peer Olympia as needed with regards to community collaborations and events as assigned by the Director.  This includes reporting back to the Program Director with updates and for direction on how to proceed with our involvement.

  • Maintain clear communication with staff and volunteers.  This includes keeping the Director updated on weekly schedules and copied on all-important communication.

  • Strive to meet or exceed all grant/contract deliverables as assigned including reporting.

  • Encourage members to get involved in volunteer positions, special events, and fundraising events.

Required Qualifications
  • Must identify as a peer: a person living with substance use and/or mental health challenges and in recovery for a period of at least one year. 

  • Recent/Current management experience: supervision, volunteer management, project management, reporting, budgets, conflict resolution, scheduling, etc.  

  • Must have great organizational, documenting, communication, and service development skills. 

  • Must be trained and certified as a peer recovery coach through a Peer WA training model within six (6) months of hire.

  • Experience working as a Certified Peer Counselor (CPC) or willing to take the training within six (6) months of hire.

  • Ability to be an active listener by asking questions and reflecting on what is being said. 

  • Proficient level of ability with computer software: Microsoft Office Products.

  • Ability to work both independently and under the supervision and manage time effectively. 

  • Ability to maintain healthy boundaries with peers. 


Addendum Foundational Community Supports (FCS)
Supportive Housing & Supported Employment
  • Experience in supported employment and supportive housing services.

  • Established connections with Thurston, Grays Harbor, Lewis, and Mason Counties Housing and/or Employment programs.

  • Ability to train and coach peer staff and volunteers on housing and employment resources.

  • Ability to provide the Peer Olympia community education on FCS benefits, housing sustainability service components, and supported employment principles.

  • Maintain referral intake data collection and assures timely follow-up.

  • Skill to provide back-up “supportive housing” services as needed, including, but not limited to: housing assessments, identifying housing stabilization resources, lease rights and responsibilities, independent living skills development, landlord relations, and crisis management.

  • Ability to develop expertise in the supported employment arena by working with the Peer Olympia community care providers, service partners, and other resources regarding Individual Placement Services (IPS).

  • Ability to develop expertise in the supportive housing arena by working with the Peer Olympia community care providers, service partners, and other resources regarding affordable housing.

  • Maintain accurate records on provided services for verifiable peer FCS service billing.

  • Must be able to do outreach throughout Thurston, Grays Harbor, Lewis, and Mason Counties, including transportation necessary to provide supported employment services.

  • Knowledge of Individual Placement Services (IPS), supported employment, reasonable accommodations, and related resources.

  • Knowledge of Housing First principles, tenant rights, and related resources.

  • Ability to make connections with businesses and employers who are willing to hire our members.

  • Knowledge of continued education and job skills programs.


  • Hiring Range: $21.94-24.13 per hour ($21.94-28.76 per hour Lifecycle pay range)

  • Bi-annual bonus potential

  • Paid Time Off (PTO) accrued hourly based on hours worked (equivalent to 3 wks/yr @ 40 hrs/wk) 120 hr max annual rollover (no cash-out), payable upon separation

  • 13 paid holidays (or paid at time and a half if worked)

  • 1 personal day for 2021, 3 personal days per year thereafter

  • Medical/Dental/Vision Benefits for Employee paid at 100%, Dependents 0%

  • $50,000 Life and AD&D, Long Term Disability provided at no cost

  • WA State Short Term Disability and Workers Compensation premiums paid by the employer (WA Long Term Care tax to be paid by employer beginning 1/1/2022)

  • Employee Assistance Program

  • Employer-Sponsored IRA with up to 3% employer match

  • Business cell phone and service will be provided

  • Monthly transportation benefit OR parking (if qualified)


If you are interested in applying for this position, please submit a cover letter and resume to Submission will be open until filled. Qualified candidates will be reviewed, and a limited number of applicants will be contacted for interviews.